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Click here to see how Guaranty Bank & Trust Co. protects your privacy.

 

Guaranty Bank & Trust Company is a community bank with a focus on serving the needs of our customers with a personal touch.

We don't want to lose sight of what is important to you. This is your opportunity to let us know what your financial needs are and the service you expect from your banker.

You can help us do a better job of serving you by taking a few minutes to complete this brief survey. This valuable information gives us the direction we need.

Thank you for taking the time to complete this survey.

If you have any questions about our bank or the products and services we offer, please contact us at 1-800-688-2264.

  
   
1. What banking hours would be convenient for you?
a.m. till p.m. Monday - Friday
a.m. till p.m. Saturday
2. Where do you prefer doing your banking?
Lobby Drive-In Internet ATM
3. Does our bank offer all the services you need?
Yes No
3a. If no then please explain.
4. If the bank was offering specials or introducing a new product, which method of communication works best for you? Please check all that apply.
Statement Stuffers Local Newspaper E-mail Direct Mail
T.V. Radio Bank's Website Billboards
5. What do you expect and need from your loan officer? Please check all that apply.
Quick Response Time Knowledgeable Flexibility
6. Are you satisfied with your present banker?
Yes No
6a. If no then please explain.
7. Do you have a need for a Safe Deposit Box?
Yes No
8. If the bank offered non-financial products (not covered by FDIC Insurance), which of the following products/services would you be interested in:
Annuities Brokerage services (bonds, stocks, treasuries)
Mutual Funds Financial Planning
College Planning Insurance Products (Life, Home, Health, etc.)
Retirement planning Total investment management (record keeping, etc.)
Other: (If Other, please list below)
9. Additional Comments.

 

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